FAQ

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here you’ll find answers to common questions about our pet store and the services we provide. If you have any other inquiries, feel free to contact us directly.

2. What types of products do you sell?

We offer a wide range of pet products, including:

  • Pet toys and training tools

  • Beds, crates, and carriers

  • Collars, leashes, and harnesses

  • Grooming supplies (shampoos, brushes, nail clippers)

  • Specialty items like pet clothing and travel gear

3. Do you sell live animals?

No, we do not sell live animals. However, we partner with local adoption agencies and shelters to help connect our customers with pets in need of loving homes.

4. Do you accept returns or exchanges?

We accept returns or exchanges for most items within 30 days of purchase, provided the item is unused and in its original packaging. Please bring your receipt for a hassle-free return.

5. How can I stay updated on new products and events?

Sign up for our newsletter or follow us on social media! We regularly share updates about new arrivals, promotions, and upcoming events like adoption days and training workshops.